Albany Transit System manages public transportation services, including fixed-route and paratransit services for eligible riders. It procures, operates and maintains vehicles, and develops, manages and maintains facilities. It also develops, monitors and evaluates contracting opportunities and conducts routes scheduling, and monitors operational performance of various services. The system offers various paratransit services, such as handling day-to-day activities, including revenue collection, complaint processing and budget administration, reservations and dispatching services, managing cost-effective and reliable vehicle maintenance program, as well as investigate accidents. Albany Transit System provides a wide range of operations services, including regular route bus transit services, handling employee relations, including recruiting, training and payroll administration, and administration of drug and alcohol policy.