SERVPRO of Chico/ Lake Almanor opened its doors back in 2010. Originally it began as a partnership with the current owner, William Jones, alongside a construction company. In early 2014, William decided to purchase the company and become the sole owner of the franchise.
William was more than qualified to take on the restoration industry head on. Previously working for a different restoration company for 12 years, and then becoming a licensed contractor- he has the knowledge and skill to be a trusted leader in the industry.
Investing in the company
With the help of his wife Babette who is a transitional Kindergarten teacher, they created the franchise to be what it is today. They wanted to invest in the employees to help them become strong leaders. Not only does William send his employees to earn several different industry certifications, (including IICRC water, fire, biohazard certifications) they also send managers and employees to leadership seminars and training regularly.
Creating the culture
