Niles / Ohio / United States
Founded in 1986, West Corporation is one the leading providers of outsourced communication services, as well as audio, video and Web conferencing services. Its diversified portfolio of services includes customer acquisition, customer care, automated voice services, emergency communications, conferencing and accounts receivable management. West Corporation s communication services segment delivers voice-related contact solutions to several Fortune 1000 and direct-response television marketing companies. It provides the core of North America s 9-1-1 emergency communications infrastructure, which delivers public safety communication solutions. West Corporation also offers conferencing services through its subsidiary, InterCall. Headquartered in Omaha, Neb., West Corporation employs more than 35,000 people worldwide. It also provides receivables management services through its subsidiary, West Asset Management.
