When you or a family member is alone and needs help, you want fast assistance from someone who cares. Every one of our products gives you or your loved one direct access to the Philips Lifeline Response Center, 24 hours a day, 365 days a year. Our specially trained personal Response Associates are just seconds away. Our Response Center, which supports multiple languages, answers whenever the personal alert button is pressed. And Lifeline systems with AutoAlert enable Response Associates to reach out if they receive a fall detected alert, whether the button is pushed or not.1 If we cant make verbal contact with you after a fall-alert signal is sent by the Lifeline device, we may call emergency services.