Since 1925, we've known how important it is to talk to a person and not a machine. We eliminate "that impersonal machine beep" and the most hated "press 1, 5 or whatever, to talk to an operator", automated call routing disservice.
However, we don't dislike technology - we utilize state-of-the-art data gathering computer technology and enhanced network features to track and deliver timely, and accurate messaging, but your clients always talk with a human first.
In many ways, we become an extension of our client's staff. Whether answering an after-hours call, taking and routing a service call request, or filling a catalog order, we help our clients become more productive.
Let us show you haw outsourcing your call-center will change the way you service your valuable clients.
