Bremerton / Washington / United States
Contract Management Services (CMS) division of Bremerton Housing Authority delivers services to HUD and to property Owners and Agents across multiple states. Click here to view a brochure about CMS. In December 2000, Bremerton Housing Authority was awarded the HUD contract to become the Performance Based Contract Administrator (PBCA) for Washington State and CMS was formed. In May of 2004, CMS subcontracted with the Hawaii Public Housing Authority to assume the PBCA services for the State of Hawaii. In February of 2005, HUD awarded CMS the PBCA contracts for the states of Utah and Nebraska. Regional HUD offices in Denver, Honolulu, Omaha, Los Angeles, and Seattle monitor the quality of the tasks performed by CMS and provide technical assistance and support. To keep our people in top shape, CMS employs training, cross-training, and performance measurements. The results are knowledgeable, responsive, and customer-focused teams with the flexibility to grow quickly while maintaining our high level of performance To keep Owners / Agents in top shape, CMS conducts regular Owner / Agent training programs and uses a consultative approach in our day-to-day communication. To enable our people to deliver, we employ state-of-the-art business applications and technologies which are highly scalable and reliable. And our ability to quickly and safely grow to meet demand is proven.
