The Matlack & Company Insurance Agency was started in 1985 by Michael Matlack when he purchased two small insurance agencies in Haddon Heights and Gloucester Township and has operated at the current location on the Black Horse Pike in Glendora since that time. After graduating from Temple University in 1977, Mike began working for General Accident Insurance Company first as an underwriter and then as a marketing representative. During those years, he completed his CPCU designation, which is the highest designation for an insurance professional. The agency staff consists of a strong team of experienced professionals who are all licensed, besides the receptionist, and over half of the Customer Service Representatives have earned the ACSR designation ? Accredited Customer Service Representative. The designation means that they have taken continuing educational courses and are able to provide an exceptional level of customer service. Once you become a customer of Matlack & Company, you are assigned a Customer Service Representative who works closely with each client to provide a stable, consistent and valued personal relationship. We make it our business to explain every detail of every program and policy in laymans terms, so youll fully understand your coverage and what youll be paying for.