Charlotte / North Carolina / United States
It has been said that documents are the currency of business. Digital Designs helps clients automate the production, capture, distribution, storage, and life-cycle management of mission-critical business documents. Effective document management demands much more than merely converting documents from paper into their digital equivalent. Transformational business process improvement derives from integrating digital workflows with financial accounting and enterprise resource management systems. Digital Designs simplifies that process for our customers. Clients can choose an on-premises solution or opt for the growing popularity of a hosted solution delivered in a software as a services (SaaS) model with no up-front capital investment. Founded in 1980 as an information technology consultancy helping clients automate business processes, Digital Designs has decades of experience serving hundreds of clients with thousands of solution implementations. Industry experience includes manufacturing, distribution, hospitality and gaming, entertainment, communications, local government, education and healthcare. Digital Designs Difference What makes the difference in the success of a workflow automation project? Because every business environment is unique each workflow solution demands distinctive functionality. Tailorable modules enable the client to establish business rules that enable clients to easily define the background processes that control flow. One of the key differentiators that distinguishes Digital Designs from other software solution providers is the personal touch clients receive throughout the fulfillment cycle. Dedicated professionals committed to exceeding client expectations understand the urgencies of dynamic business environments and promptly respond to the clients every need. A convergence of economic, technological and market forces are influencing the future of business information management. Financial pressures are forcing organizations to continually reevaluate the leanness of business organizational structure and processes. Information and communication technology is accelerating with a doubling of capacity and throughput at the same price point every two years. The global economy demands instantaneous exchange of business information and documents. New technologies come and go. Why do some stick and others fade away? The value of adopting those that persist is in increased stability and business continuity. At Digital Designs we are committed to staying abreast of emerging technologies in order to lead the field in break-through performance and value, but we recognize the long-term implications of the choices we make for ourselves and our clients. DDI solutions are based on the latest enduring technologies that have been proven in the marketplace. The path from the past leads to the future. Only by understand where we have come from can we determine where we are headed. Anticipating market trends enables our clients to be able to meet future opportunity. A process of continual research, development and refinement is the engine powering future digital document capabilities such as embedded multimedia, voice actuation and voice response. Customer requirements have driven the evolution of our solutions. The architecture and functionality have derived from clients needs for easy to use, flexible and secure solutions that automate business processes and integrate easily into individualized business practices. Our business has been built on the foundation of a passionate focus on customer service. Personalized touch has been the cornerstone of customer delight and our resultant success. First we work with the clients to ensure that we have a clear understanding of their requirements and expectations, then we endeavor to exceed those expectations.
