MDC Associates offers consulting services to medical device, biotechnology and health care industries since 1988. The company offers its services in various areas, including in-vitro diagnostic (IVD) and medical product support and Food and Drug Administration (FDA) regulatory consulting. It further offers consulting services for market research and medical call center support. MDC Associates call center services include technical support, toll-free customer service/support programs, training, fulfillment services for reimbursements/replacements, complaint handling and customized monthly reports. Its regulatory services include approval/registration assistance with respect to the FDA, monitoring quality systems, pre-market submissions, facility audits and clinical trials/protocols.