InfoCision is one of the leading providers of call center solutions. It specializes in customer acquisition and retention, direct mail and fundraising services. The company also provides a range of business-to-business solutions that includes market segmentation, lead generation, and product and service sales. Additionally, it provides writing and design services for direct mails, e-mails and promotional items. Founded in 1982, the company provides services to clients in the financial services, nonprofit, telecommunications, consumer services and technology industries. InfoCision has more than 30 call centers located in the states of Ohio, West Virginia and Pennsylvania. The company is a member of the Direct Marketing Association and employs more than 4,000 associates. It operates a call center in Austintown, Ohio.