When asked, the thing most business owners and operators want from their customer experience is to feel as if theyre the only client a company has. In other words, they want to be a "big fish in a small pond". Not in reality, of course, but in feel. At Commonwealth Payroll & HR, we succeed at delivering this feeling because to us you are more than an account number, you are a business and a person with needs, deadlines and challenges. No matter whether you have 2, 20, 200 or 2000 employees, our obligation to you is the same. The role we play in this is to enable you to meet the needs of your employees with no hassle and plenty of efficiency. And to this, we are quite successful. Our 98% retention rate from year to year proves this point.