Chadwick Martin Bailey offers a range of market research and consulting services. The company provides event marketing, customer experience tracking, and brand and loyalty program development solutions. It serves the insurance, health care, travel, retail, technology, hospitality and entertainment industries. Chadwick Martin Bailey provides segmentation and problem analysis services. Founded in 1984, the company serves clients in more than 30 countries. It provides online reporting services, as well as organizes conferences and webinars. Chadwick Martin Bailey utilizes several trade-off techniques, such as discrete choice and conjoint scaling. The company also conducts online video interviews and internal and external ideation sessions.