Those with complaints, concerns or questions about professional car services or smog check services can go to the Bureau of Automotive Repair - a state agency and sector of the California Department of Consumer Affairs - that enforces the Automotive Repair Act and administers the California Smog Check Program. On its official website, the Bureau of Automotive Repair lists its mission: "To protect and serve California consumers by ensuring a fair and competitive automotive repair marketplace and administering a model motor vehicle emissions reduction program."