Service Assurance is one of the largest employee-owned service providers in the Mid-South United States. The company offers information technology (IT) solutions that work with client s existing systems to enhance their service levels, while improving their cost positions. Service Assurance also provides software for the distributor and operator, as well as the training needed to properly use the system. The company s full range of IT services include network services, such as network design, installation, troubleshooting and upgrades; hardware maintenance and upgrades of servers, desktops, notebooks and printers; hardware and software acquisition solutions; custom software programming, technology outsourcing and leasing; and cabling services. Service Assurance, which is based in Memphis, Tenn., has served clients, such as Belz Enterprises, Baxter Healthcare, Boyle Investment Group and Memphis University.