In 1978, Alfred J. Boutot, Jr. founded the agency in Worcester, Massachusetts. Today, we remain a family owned and operated independent insurance agent with two offices in Central Massachusetts. We specialize in personal insurance such as auto, home, renters?, recreational vehicles, and life/health insurance as well as commercial insurance such as property, liability, commercial umbrellas, workers compensation and more. Most of our new business comes to us through referrals from existing customers. There are good reasons why. We pride ourselves on providing superior service and treating our customers with respect.